Software • AI • Data • Customer Experience
Technical Support Engineer turned AI-focused Software Developer with experience across finance, automation, and customer-facing systems.
I specialize in bridging the gap between complex technical systems and real users. I’ve worked in software engineering, technical support, finance, retail leadership, and AI document automation. My focus is building reliable, explainable, and user-friendly systems.
Built RAG pipelines to extract and search complex PDFs using OCR and LLMs.
Built scalable full-stack applications and data dashboards that improved performance, user engagement, and business decision-making.
Supported financial software platforms with high-volume client interactions.
Processed unstructured documents, improved OCR accuracy, and built AI-powered search tools.
Analyzed healthcare datasets and built AI-assisted dashboards to uncover trends and drive data-informed insights.